Module 1 / Unit 1 Productivity in the digital age

1. What is digital productivity about?

Transforming the business model

Acquiring the right set of digital tools

Enabling teams to make the most of the digital transformation.

All of the above

2. What kind of activity does not regularly lead to a reduction in employee productivity?

Administrative tasks

In-company communication

Learning and development activities

Organising and attending work trips

3. What is the most significant barrier to digital productivity?

Lack of hardware and software equipment

A digital skill gap on the side of the employees

The existing company culture

A lack of vision on the side of the management

4. Which part of a company’s activities should not be aimed to become automated?

Most administrative tasks

All customer service

Repeated work processes

Elements of creative tasks

5. Which of the following in not an example of automation?

Improved inbox filters

Building in-company apps

Outsourcing travel arrangements to an agency

Employing chatbots for customer service

6. What is the best way of identifying suitable digital tools for the company?

Searching for a single tool that can fulfil all needs at the same time

Reviewing recommendation guides

Looking at statistics of the tools’ market share

Matching the tools to the organisational processes

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